Terms

Translation notice: This English version is provided for convenience. The German version is authoritative.

1. Provider

Backyard Bicycles
Owner: Thomas Rudi
Mittelstraße 22
68169 Mannheim
Germany
Phone: +49 621 32466644
Email: service@backyard-bicycles.de

2. Scope

These terms apply to all orders, appointments, repair orders, services and other contracts between Backyard Bicycles and its customers, whether consumers or businesses.

3. Formation of contract

a) Online shop

Products shown in the online shop are a non-binding catalogue, not a legally binding offer. Submitting an order constitutes a binding offer to purchase. A contract is formed only when we accept it.

b) Workshop, repairs and service

A contract is formed when the bicycle is handed over, work is commissioned, an appointment is booked or work begins. The terms available when the order is placed are accepted.

4. Prices

Prices are in euros and include statutory VAT where applicable. Additional shipping costs are shown separately during checkout.

Repairs may incur additional costs if further defects, necessary parts or extra work are identified.

5. Cost estimate and quotation

Prices, guidelines or assessments given on site are non-binding estimates based on the visible condition at intake unless expressly agreed otherwise. A complete technical inspection is not always possible at that stage. Defects or additional work identified during repair may result in extra costs.

Written quotation

A detailed or written quotation is available on request and costs €50. It may voluntarily be credited against a subsequent repair order.

Approval threshold

An overrun of up to 20% of the stated estimate is deemed approved. We contact the customer before further work if costs exceed this, where reasonably possible.

6. Payment

The payment methods agreed in the shop or individually apply. These may include PayPal. Workshop services may be paid on collection, in advance or by invoice.

7. Delivery and shipping

Delivery is made within Germany to the address provided. Delivery times are non-binding unless expressly agreed otherwise. Reasonable partial deliveries are permitted.

8. Workshop and repair services

a) Scope of work

Repairs are performed according to the order and the condition identified.

b) Additional work

If further necessary or safety-related work is identified, the approval threshold in section 5 applies.

c) Road safety

We may refuse work or decline to certify a bicycle as roadworthy if significant defects remain.

d) Collection

The bicycle must be collected within 14 calendar days after completion is notified.

e) Standing and storage charges

From the 15th calendar day after completion is notified, the following standing or storage charges may apply:

• Standard bicycle: €2.00 per day
• Cargo bike, special size or trailer: €4.00 per day

Customers may demonstrate that no loss, or a substantially lower loss, was incurred.

f) Uncollected bicycles

If a bicycle is not collected despite notice and a reasonable deadline, we reserve our statutory rights. These include storage charges, enforcement of outstanding claims and, where legally permitted, further steps for storage or disposal.

9. Custom and personalised products

Custom-made, printed or personalised products may show customary variations. The statutory right of withdrawal may be excluded for personalised goods where legal requirements are met.

10. Used goods

Statutory rules apply to used bicycles, parts and accessories. Used goods may show signs of age and use; these are not defects if they were known, described or apparent when the contract was formed.

11. Retention of title

Delivered goods remain our property until paid in full.

12. Transport damage

Please report obvious transport damage to the carrier immediately and notify us promptly. Statutory rights remain unaffected.

13. Warranty

Statutory warranty rights apply.

14. Liability

Our liability is unlimited for intent, gross negligence and injury to life, body or health. Statutory provisions otherwise apply.

15. Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

16. Final provisions

If individual provisions of these terms are invalid, the remaining provisions remain effective.

Last updated: 18.04.2026